Privacy Policy

At Apits, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website [www.theapits.in] and related services. By accessing our website or making a purchase, you agree to the terms outlined in this policy, in compliance with the Digital Personal Data Protection Act, 2023 and other applicable Indian laws.

How We Collect Information

We collect various types of personal information directly from you, including your name, email address, phone number, billing and shipping addresses, and payment details such as credit/debit card information, UPI ID, or wallet data. Additionally, we collect information related to your order history, product preferences, and interactions on our website to enhance your user experience.

Some technical and behavioral data is also automatically collected when you browse our site. This may include your IP address, browser type, device information, location data, pages visited, time spent on site, and products viewed.

How We Use Your Information

We collect information from you when you register on our site, place an order, fill out forms, or contact us directly. Some information is also collected automatically using cookies and tracking technologies, and some may be shared with us by third-party partners like Razorpay or Shiprocket.

We use this data to process and fulfill your orders, communicate with you about order updates or service-related queries, personalize your shopping experience, improve our website and services, and carry out marketing activities. Your information also helps us detect and prevent fraudulent transactions and comply with applicable legal obligations.

Who We Share Your Information With

We do not sell your personal data. However, to operate efficiently and provide a seamless customer experience, we share your data with trusted third parties.

These may include:

• Payment gateways (e.g., Razorpay, Paytm) for secure transaction processing.

• Logistics providers (e.g., Delhivery, Bluedart) to deliver your orders.

• Marketing and analytics platforms (e.g., Google Ads, Meta/Facebook, email service providers) to promote our products and understand customer behavior.

All third-party service providers are contractually obligated to protect your data and use it only for the purposes outlined by us, in accordance with Indian data protection laws. We may also disclose your personal information when legally required to do so, or when necessary to protect our rights or comply with law enforcement requests.

Cookies and Tracking

Our website uses cookies and tracking technologies to enhance user experience, analyze traffic, and show personalized content and advertisements. Cookies allow us to remember your login session, track cart activity, and understand browsing behavior anonymously.

You can disable cookies via your browser settings at any time. However, please note that disabling cookies may impact your ability to use certain features of our website effectively.

Data Protection and Security

We take your data security seriously and have implemented multiple safeguards, including SSL encryption, secure servers, access control protocols, and PCI-DSS compliant payment integrations. While we do our best to protect your data, no internet-based platform can be 100% secure. Therefore, we encourage you to protect your login credentials and avoid sharing sensitive information unnecessarily.

Your Rights Under Indian Law

Under the Digital Personal Data Protection Act, 2023, you have several rights related to your personal information, including:

• The right to access your data.

• The right to correct inaccuracies.

• The right to withdraw consent for non-essential data processing.

• The right to request erasure of your data, where applicable.

To exercise any of these rights or raise privacy-related concerns, you can contact us using the details provided at the end of this policy. We are committed to responding within the legally required timeframe.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a child, we will delete it immediately.

Third-Party Links

Our website may contain links to third-party websites or services, such as payment processors or social media platforms. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing their respective privacy policies before submitting any personal data.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. All updates will be posted on this page with the effective date clearly indicated. By continuing to use our site after any changes, you accept the updated policy.

Contact Us

If you have any questions, concerns, or wish to exercise your rights under this policy, please reach out to us:

🌐 Website: www.theapits.in
📧 Email: support@theapits.com